- Customer can initiate the refund request to us within 7 days, and once the refund is approved we will refund the amount within 48 hours and the amount will reflect within 5 working days. once the Refund amount is received by VIVER TOURISM. Your order amount will be refunded to you by your preferred refund method i.e. refund via the payment method you used or store credit note.
For refund against cash on delivery order, user will need to fill a form that accepts bank account details to which the amount will be refunded.
COD charges and taxes are non-refundable.
The Management’s decision with regard to damaged/defective product and/or issuance of credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.